Datenschutzerklärung

Effective Date: July 31, 2026

Welcome to Seladdouli. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Your name
Shipping address
Billing address
Phone number
Email address
Order details
Messages you send to us
Device information such as browser type, IP address, and cookies

You may choose not to provide certain information, but this may affect your ability to place an order.

How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you about your order
Provide customer support
Improve our website and services
Prevent fraud and unauthorized activities
Comply with legal obligations

We only collect information that is necessary for operating our business.

Cash on Delivery

Since we only accept Cash on Delivery, we do not collect or store your payment card or bank account information.

Cookies

Our website uses cookies and similar technologies to:

Keep the website working properly
Remember your preferences
Improve website performance
Analyze website traffic

You can control or disable cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers, including:

Shipping and delivery companies
Website hosting providers
Technology and security providers
Government authorities when required by law

These parties only receive the information needed to perform their services.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we work to keep your information secure, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We keep your personal information only for as long as necessary to:

Complete your orders
Provide customer service
Meet legal and accounting requirements
Resolve disputes
Enforce our policies

When your information is no longer needed, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Object to certain uses of your information
Request a copy of your personal information where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may use third-party services to help operate our store. These services may collect information as required to perform their functions.

We encourage you to review the privacy policies of any third-party services you use through our website.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website operations.

Any updates will be posted on this page with the revised Effective Date.

Contact Information

Store Name: Seladdouli

Store Owner: Sarah Eladdouli

Website: seladdouli.com

Email: contact@seladdouli.com

Phone: +212689973872

Address: 1130 HAY AGDAL, Meknes, 50000, Morocco

Working Hours

Monday to Friday

9:00 AM to 5:00 PM

Time Zone: Rabat